Shipping Policy

At Zyra Camp, we are committed to providing a clear, secure, and efficient shipping process for all our customers.

Processing times

All orders are processed within 2 to 5 business days after payment confirmation.

Orders are neither shipped nor delivered on weekends or public holidays.

Estimated delivery times

Delivery times vary depending on the destination. The estimates are as follows:

  • Latin America: 10 to 15 business days

  • Spain and Europe: 7 to 15 business days

  • United States and Canada: 10 to 15 business days

  • Rest of the world: 15 to 20 business days

Note: These times are for reference only and may be affected by external factors such as customs procedures, weather conditions, or logistical delays.

Shipping costs

Standard international shipping: Free delivery worldwide on all orders.

Order tracking

Once your order has been shipped, you will receive an email containing a tracking number and a link allowing you to track the progress of your package.

Potential delays

Itool Camping cannot be held responsible for delays due to:

  • Customs inspections in the destination country

  • Transport strikes

  • Extreme weather conditions

  • Incorrect or incomplete delivery information provided by the customer