Shipping Policy
Shipping Policy – Zyracamp
Last updated: August 21, 2026
At Zyracamp, we strive to process and ship orders as quickly and efficiently as possible.
1. Order Processing
Orders are typically processed within 10–15 business days after successful payment.
During periods of high demand, holidays, promotional events, or under exceptional circumstances, processing may take longer.
Should a significant delay occur, we will endeavor to inform you accordingly.
2. Delivery Times
The expected delivery time depends on the destination country, shipping method, product availability, and the shipping carrier.
The estimated delivery time is indicated on the respective product page, during the checkout process, or in the order confirmation, if applicable.
The stated delivery times are estimates and not guaranteed delivery dates, unless expressly stated otherwise.
3. Tracking
If tracking is available, a tracking number may be sent to the email address associated with your order.
It may take some time for tracking information to become active after the package has been handed over to the shipping carrier.
4. Shipping Delays
Deliveries may occasionally be delayed due to the following circumstances:
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Delays with the shipping carrier
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Customs clearance
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Weather conditions
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Holidays
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High shipping volumes
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Incorrect or incomplete shipping information
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Events beyond our reasonable control
We ask for your understanding if delays occur due to such circumstances.
5. Customs and Import Fees
Depending on the destination country, customs duties, import taxes, or other charges may apply to an order.
To the extent that such fees apply by law and are not already included in the purchase price or shipping costs, they may be the responsibility of the customer.
Customers should check the import regulations applicable to their country before placing an order.
6. Incorrect Delivery Address
The customer is responsible for providing correct shipping information during the order process.
If an order cannot be delivered due to an incorrect or incomplete address, please contact us as soon as possible at:
7. Lost or Missing Packages
If tracking indicates that a package has been delivered but you have not received it, please contact us.
We may request additional information and, if necessary, contact the shipping carrier to investigate the delivery.
8. Contact
For questions regarding shipping, please contact:
Zyracamp
Email: zyracamp@gmail.com